By Murray E. Jennex
Case reports in wisdom administration offers wealthy, case-based classes realized from numerous examples of exact functions of data administration in a number of organizational and international settings. various KM concerns are explored, together with matters linked to construction a KMS, organizational tradition and its influence on wisdom catch, sharing, re-use, method, and implementation of KM projects and a KMS. the good thing about concentrating on case and motion study is this examine offers an intensive and in-depth heritage and research at the matters, offering readers with better perception into the problems mentioned.
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Additional resources for Case Studies In Knowledge Management
Other Feedback via e-mail and through the online form was overwhelmingly positive. ) For example, one respondent wrote, “This is great and I love it! I learned more about JPL in the past few weeks just by taking these quizzes then the three years I have been here. ” Several constructive comments were made about how to improve the system. ” One area of disappointment was the lack of suggestions for questions. During beta testing for JPL 101, one of the most surprising results was the level of excitement individuals had over the idea of the quiz, and their desire to contribute questions and make suggestions for material.
In partnership with the Internal Communications Office, the primary entry point for JPL 101 was the Daily Planet. Unfortunately higher priority events limited entry to a single sidebar icon during the initial weeks. This icon remained until the end of the initial 12-week run. Later during the first week, access was added via the Inside JPL portal. These links continued throughout the entire period. The impact of each of these devices can be seen in the usage statistics shown in Figure 8. The first spike in the graph occurs during Week 5 and corresponds to the publication of the Daily Planet article.
UK EXECUTIVE SUMMARY This case study reflects the work of a global organization in its knowledge management efforts to sustain and transfer learning from a global leadership development curriculum. It focuses on the Knowledge Management (KM) solution developed to support employees to sustain their learning, to enable them to share their insights and experiences with others, and thus increase organizational capability. The paper is written to illustrate an example of a large organization’s efforts to engage employees to share their learning from a management programme across geographical and cultural boundaries.