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By Joseph P. Bigus

You are no fool, after all. you are taking your supplementations on a daily basis, choose the low-fat muffin over its sinful dual, or even muster up simply enough strength to take an occasional brisk stroll. but if it involves realizing the right way to comprise the 5 foodstuff teams into your vitamin and remain on a pragmatic workout software for all times, you're feeling like you are attempting to remedy a secret with none clues. do not quit but! the entire Idiot's consultant to consuming shrewdpermanent provide you with every thing you must find out about maintaining a healthy diet and staying fit--a meals tune-up for all times! think convinced approximately decoding food labels going to the grocer and eating places, and coping with your weight. during this whole Idiot's consultant, you get Ch. 1. advent to info Mining -- Ch. 2. advent to Neural Networks -- Ch. three. information guidance -- Ch. four. Neural community versions and Architectures -- Ch. five. education and trying out Neural Networks -- Ch. 6. studying Neural Networks for determination aid -- Ch. 7. Deploying Neural community purposes -- Ch. eight. clever brokers and automatic information Mining -- Ch. nine. industry Segmentation -- Ch. 10. genuine property Pricing version -- Ch. eleven. buyer score version -- Ch. 12. revenues Forecasting -- Appendix A. IBM Neural community software -- Appendix B. Fuzzy common sense -- Appendix C. Genetic Algorithms

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Data mining with neural networks : solving business problems--from application development to decision support

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Available enough? Capacity enough? Continuous enough? Secure enough? OR T/F Fit for purpose? AND AND WARRANTY Fit for use? T/F ValueT/F created T: True F: False It may be that a service does exactly what the customer or business area wants (utility), but if the service is unreliable or lacks the necessary security or availability levels (warranty), then it cannot deliver maximum value. Conversely, a high availability, highly secure and highly reliable service that does not actually do what the customer or business area requires will again not deliver maximum value.

1 (Continued) Service management process (P)/ function (F) Core book Further reading Capacity management (P) SD SO, CSI Change evaluation (P) ST Change management (P) ST Demand management (P) SS Design coordination (P) SD Event management (P) SO Financial management for IT services (P) SS Incident management (P) SO CSI Information security management (P) SD SO IT operations management (F) SO IT service continuity management (P) SD CSI Knowledge management (P) ST CSI Problem management (P) SO CSI Release and deployment management (P) ST SO Request fulfilment (P) SO Service asset and configuration (P) ST SO Service catalogue management (P) SD SS Service desk (F) SO Service level management (P) SD CSI Service portfolio management (P) SS SD Service reporting (P) CSI Service validation and testing (P) ST Strategy management for IT services (P) SS Supplier management (P) SD Technical management (F) SO Transition planning and support (P) ST 16 SD SECTION 2: THE OSA PROCESSES AND FUNCTIONS This section contains the guidance specific to the OSA processes of event, incident, problem and access management, and request fulfilment, as well as to the functions of the service desk, operations management, technical management and application management.

Service level management, which relies on incident management to meet service levels, contribute to service level reporting and support service 35 OPERATIONAL SUPPORT AND ANALYSIS improvement planning. Together the two processes define and agree the response to incidents. g. g. g. for fixes and/or workarounds). Data recorded by knowledge management in incident records supports the use of information management by other processes such as problem and service level management (see Chapter 8: Triggers, inputs, outputs and process interfaces, above).

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